Backstory: my sister got a new email address and notified the family of the change.  This was my mom’s response

Is this in connection with your home computer?   I do need my shampoo out of my shower, AVEDA, as I cannot buy it up here.  Just the regular stuff not the purple.  Hey!!!!  How do I do the underline for your new address.  When I try to underline it, the whole thing disappears!!!   Veeeeerrrrrrrrry magical!!!!!   Hugs!  Mom